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The Digibee 2023 State of Enterprise Integration Report

Companies are progressing their integration strategies at record speed.
But getting here hasn’t been easy.

Impeded innovation, disruptive downtime, and excessive spending to train and maintain. The business case for integration has never been stronger.



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*Accessibility Note: All information below is identical to the information provided in the above infographic.


“What percentage of projects in your IT backlog require integration support? ” 

  • Up to 60% of projects
  • Reported by 75% of respondents

The result: Inability to drive innovation, growth, and profitability

"Did you experience system downtime as a result of your implementation?"


  •  79% of respondents reported significant, impactful, and more than expected downtime in 2023. Up from 57% in the 2022 survey
  • The result: Disruptions to the business, negative customer experiences

“How does your integration budget break down?"

  1. Maintenance 19.08%
  2. Training 18.89%
  3. Employees 18.74%
  4. Software 18.52%
  5. Infrastructure 18.12%
  6. Other 6.05%

The result: Excessive IT spend on maintenance and training, exceeding investments in employees and software

“What are the challenges when implementing an integration platform? ” 

  • Security 32%
  • Legacy systems
  • Lack of skills
  • Inadequate resources
  • Complexity and time

The result: Slow, expensive implementations, failure to launch

It’s no surprise that over 70% of leaders surveyed are actively planning to adopt, supplement, or replace their integration technology in 2023.

Get the full story on what’s changed and how your peers are mobilizing in 2023.

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Data is based on responses from a pool of over 1,000 Chief Information Officers, Web Developers, and Enterprise Architects in US companies with over 500 employees. The majority of respondents are from companies in the mid-market ($50M - $500M) and enterprise market ($500M+) based on annual company turnover. Research was carried out by Censuswide. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles.